Support

Questions, problems or feedback: email support@syncdguide.com.

Where is my data?

On your phone. Everything you log — periods, symptoms, energy, focus, mood and notes — is stored only in the app on your device. It's never sent to our servers, and there's no account. If your phone's backup is turned on, Android may include the app's data in your own Google backup, which only you can access.

How do I delete my data?

Uninstall the app, or go to Android Settings → Apps → Syncd → Storage → Clear storage. That deletes everything the app stored on your phone. A copy in your Google backup, if you have one, is managed in your Google account settings.

Why does the app ask for my location?

Moon timings, such as when a lunar day begins, depend on where you are. The app asks only for your approximate location, and replaces even that with a nearby point more than a kilometre away before sending it, so your exact position never leaves your phone. If you decline, the app still works and uses a default location, so its timings will be less precise.

Is Syncd medical advice?

No. Syncd is for personal insight and reflection. It isn't a medical device, doesn't give medical advice, and must not be used for contraception or to diagnose anything.

See the privacy policy for the full details.